Orders are processed within the following business day (except Saturdays and Sundays), when received by KAKURU.
If the ordered products are available, subject to the provisions set out above, and the order is placed Monday through Friday before 2:00 pm (EET) they are delivered to the postal services for shipment within the same working day (except Saturdays and Sundays) from the completion of their processing.
For order within Greece, depending on the delivery address, items will be dispatched through ELTA (Greek Postal Service) or courier service, under the conditions governing the operation of the service.
For international orders, items will be dispatched through UPS service of Greece or other corresponding courier service, under the conditions governing the operation of the service. For few countries, like Switzerland, Liechtenstein, Norway, Malta and the UK, the items will be dispatched through ELTA (Greek Postal Service).
Shipping costs are calculated dependent on the place of delivery, the volume and the weight of the order and are automatically completed on the order form filled by the user, and are defined as follows:
Please note that if a product is backordered, 7 business days are required for the production process.
KAKURU is liable only for gross negligence and willful misconduct in the event of delay in the delivery of the ordered products.
For products that are available upon request could take 7 business days to produce and then the order will be dispatched according to the shipment choice of the customer.
For rush orders, please contact customer service at +30 210 33 15 424 Monday through Friday from 10:00 – 17:00 (EET).
All orders require a signature upon delivery.